Cass Residential Center

The phone number for Cass Residential Center is 518-797-3781.

When calling, be prepared with the inmate's full name and booking number if available. Phone lines may be busy during peak hours, so consider calling early morning or mid-afternoon.

Cass Residential Center is located at:

View the driving directions section above for a map and directions to the facility, or open in Google Maps.

To visit an inmate at Cass Residential Center, you typically need to:

• Get Approved: Complete a visitor application and be added to the inmate's approved visitor list.
• Schedule a Visit: Most facilities require appointments. Contact the facility or use the online scheduling system if available.
• Follow Dress Code: Wear appropriate clothing - no revealing attire, gang-related colors, or clothing similar to inmate uniforms.
• Bring Valid ID: A government-issued photo ID is required for all visitors.

Contact the facility at 518-797-3781 for specific visitation hours and rules, or visit our complete visitation guide.

Cass Residential Center is classified as:

• Security Level: State juvenile low
• Facility Type: Juvenile
• Location: Albany County, New York
• Capacity: 20 beds

This facility is operated under the jurisdiction of the New York corrections system.

There are several ways to send money to an inmate at Cass Residential Center:

• Online: Use services like JPay, GTL, or Access Corrections (depending on the facility's provider).
• Money Order: Send a money order by mail to the facility's designated address.
• Lobby Kiosk: Some facilities have kiosks in the lobby for depositing funds.
• Phone: Call the facility's commissary service to deposit by phone.

Always include the inmate's full name and ID number. Contact the facility at 518-797-3781 for specific deposit instructions and accepted methods.

To receive phone calls from an inmate at Cass Residential Center:

• Set Up an Account: Create an account with the facility's phone service provider (commonly GTL, Securus, or ICSolutions).
• Add Funds: Deposit money into your account to cover call costs.
• Be on the Approved List: Your phone number must be on the inmate's approved calling list.
• Accept Collect Calls: Be prepared to accept the call when it comes through.

For more detailed instructions, visit our complete inmate calling guide.

To send mail to an inmate at Cass Residential Center:

Important Guidelines:

• Use white paper and blue or black ink only
• Include your full return address
• Do not include stickers, glitter, or perfume
• Photos may be limited - check facility rules

For complete mail guidelines, visit our guide to sending mail to inmates.